Shipping and Delivery

 

Note: To reduce the shipping cost for dog beds we compress the fiber inserts. When your bed arrives carefully open the compressed item and zip the inserts into the cover.

We ship your merchandise from our Southern California Location.

  • Eastern and Central Time Zones: allow 7-10 business days for delivery.
  • Mountain and Pacific Time Zones: allow 5-7 business days for delivery.
  • For shipping outside the USA, it may take up to 10-18 days.
  • You will be notified of any delays (usually due to weather conditions).

In transit address corrections or changes may incur an additional $18.00 fee due to correction fees charged by the carrier.

Standard delivery time or expected arrival date may vary depending on location of final destination. Items ordered together are not necessarily shipped in the same package. If you require special assistance or rush service, please call our customer service staff at 714-676-0110.

  • Delivery time is business days for Continental United States.
  • Delivery time excludes weekends and holidays.
  • Rates include standard rate plus surcharge unless noted otherwise.
  • Orders received after 2:00 PM EST on Friday will not be shipped until Monday. If Monday is a holiday, it will ship on the following business day.

     

    SHIPPING METHODS

    DogMania uses UPS and USPS to ship our beds. You are able to see your shipping rate in your shopping cart. Orders can only be processed and shipped on regular business days, our office and warehouse is closed on the weekend and major holidays.  Our order processing cut-off time is 1:00 pm PST, Monday – Friday. Orders received after 1:00 pm or on the weekend will be processed the following business day.

     

    CUSTOMS, DUTIES AND OTHER FEES

    The final country of destination may charge additional custom taxes, duties or VAT fees and customers are solely responsible for paying the fees that his/her country may impose to take delivery of merchandise. In order to comply with export regulations we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable merchandise. We are a retailer and are prohibited by law from claiming your order as a gift or sample. If you have questions regarding these additional fees call you local customs office for details about the fees.

    INTERNATIONAL SHIPPING

    We currently do not ship Internationally except to Canada. All orders shipped to Canada* will be charge a flat shipping rate (see below).

    SHIPPING RATES

    Free U.S. Domestic Standard Shipping on items over $150.00. Standard rates apply for purchases under $150.00.

    U.S. Domestic Standard Ground (Excludes Hawaii, Alaska, Canada & U.S. Territories*) on items over $100.00. Standard rates apply for purchases under $100.00.

    STANDARD RATES

    Order Totals

    Standard Rate

    $0.01 - $10.00

    $5.99

    $10.01 - $30.00

    $7.99

    $30.01 - $50.00

    $9.99

    $50.01 - $90.00

    $15.99

    $90.01 - $149.99

    $24.99

    $150.00 - Above

    Free

     

     

    Hawaii, Alaska and Canada*

    (Flat rate fee applies to all orders) we currently do not offer free shipping to these areas.

    Order Totals

    Standard Rate

    $0.01 - $50.00

    $25.99

    $50.01 - $99.00

    $37.99

    $99.01 - $150.00

    $49.99

    $150.01 - $190.00

    $58.99

    $190.01 - $250.00

    $68.99

    $250.01 - Above

    $99.99

    We currently do not ship to the following *U.S. Territories: American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, Puerto Rico and the U.S. Virgin Islands.